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I was on my way home on a sunny day when Priss messaged me from Alibaba. He was asking for 600 sqm of engineered floor which was our new launched product.

He was asking for dark wood large planks and I asked him some basic questions like thickness and wear layer. He made it clear that this was for a large project and he’s only buying small quantity to test the quality. We spent some time to clarify the quality and thickness requests as Priss wanted to make sure the floor quality will be as superior as it can be. In the meantime the thickness was confirmed 12mm because the price was good.